WEHIGH
Official After-Sales & Support Information
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Company Information
MAESTRO ART CURATORS LIMITED
UNIT 1021, BEVERLEY COMMERCIAL CENTRE,
87-105 CHATHAM ROAD SOUTH, TSIM SHA TSUI,
KOWLOON, HONG KONG
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Post-Purchase Support
We want you to be fully satisfied with your new purchase. Upon delivery, please carefully inspect your item(s). Should any issue arise with your order, kindly contact our customer service team via email within 30 days of receipt.
If you receive damaged, defective, or incorrect items, we will promptly assist to resolve the matter.
Please note that this policy applies exclusively to purchases made through our official store:
[https://wehighshop.com](https://wehighshop.com)
We are unable to provide after-sale service for orders placed on Amazon or other third-party platforms.
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Order Cancellation
If you wish to cancel your order, please contact us within 5 hours of placing it, provided the package has not yet been shipped. Kindly include your order number and the reason for cancellation.
Our customer service team will make every effort to coordinate with our warehouse to stop fulfillment and process your refund prior to shipment. Please be advised that cancellations are no longer possible once the order has been fully processed and dispatched from the warehouse.
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Pre-Purchase & After-Use Inquiries
We strive to ensure that all products on our website meet your expectations. If you have any questions before purchasing, or if an item becomes damaged or defective after use, please reach out to us via chat support or email:
support@wehighshop.com