Shipping Policy

WEHIGH


Shipping Policy


Company Information

MAESTRO ART CURATORS LIMITED

UNIT 1021, BEVERLEY COMMERCIAL CENTRE

87-105 CHATHAM ROAD SOUTH, TSIM SHA TSUI

KOWLOON, HONG KONG


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Shipping Coverage

We offer complimentary shipping to the countries listed below. No additional taxes or VAT will be applied to your order. Please note that we currently do not ship to destinations outside of this list.


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Processing Time

Orders are processed within 1–2 working days (excluding public holidays and weekends). In certain cases where the shipping address requires additional verification or an order is flagged for security review, processing may take slightly longer to ensure the protection of your payment information.


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Shipping Notification

Once your order has been dispatched, you will receive an initial email confirmation with shipping details. A separate email containing the tracking number will follow within 1–2 working days after the first notification.


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Order Tracking

To easily monitor the status of your order, we recommend creating an account on the WEHIGH website.


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Important Notice

If you reside in an area where delivery security is a concern, please select a shipping method that aligns with your needs. Please be aware that standard mail couriers may not require a signature and may leave packages in locations they deem secure.


WEHIGH is not responsible for orders shipped to incorrectly provided addresses. If an order is unclaimed and returned to us, a restocking fee of 15% of the total charge per item will apply.


Location
Shipping Time
Tax/ VAT
United States
4-15 working days
No Tax/ No VAT
United Kingdom
4-15 working days
No Tax/ No VAT
India
4-15 working days
No Tax/ No VAT
Canada
4-15 working days
No Tax/ No VAT
France
4-15 working days
No Tax/ No VAT
Thailand
4-15 working days
No Tax/ No VAT
Singapore
4-15 working days
No Tax/ No VAT
Philippines
4-15 working days
No Tax/ No VAT
Malaysia
4-15 working days
No Tax/ No VAT

Indonesia

15-45working days No Tax/ No VAT
Germany 4-15 working days No Tax/ No VAT