WEHIGH
Terms and Conditions of Sale
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Company Information
MAESTRO ART CURATORS LIMITED
UNIT 1021, BEVERLEY COMMERCIAL CENTRE,
87-105 CHATHAM ROAD SOUTH,
TSIM SHA TSUI, KOWLOON,
HONG KONG
Effective Date:January 1, 2026
Last Updated: February 9, 2026
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1. Acceptance of Terms
Welcome to wehighshop.com (the “Website”). These Terms and Conditions (the “Terms”) govern your access to and use of the Website, including any browsing, ordering, or purchase of our smart motorcycle accessories (the “Products”). By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must immediately discontinue use of the Website.
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2. Products and Services
2.1 Product Descriptions
WEHIGH specializes in high-quality smart motorcycle accessories, including but not limited to smart helmets, GPS tracking systems, tire pressure monitoring systems, and Bluetooth control units. While we endeavor to ensure that all product images, descriptions, and specifications are accurate, variations may occur due to display settings, manufacturing updates, or product enhancements. We reserve the right to correct any errors, update product information, or discontinue items without prior notice.
2.2 Compatibility and Compliance
You are solely responsible for verifying that any Product you select is compatible with your motorcycle’s specific make, model, and year. Unless expressly stated on the product page, we do not warrant compatibility. Installation, operation, and use of all Products must strictly comply with applicable local laws, traffic regulations, and safety standards.
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3. Account and Orders
3.1 Account Registration
To place an order, you may be required to register an account. You agree to provide accurate, current, and complete information and to maintain the confidentiality of your account credentials. You are fully responsible for all activities conducted through your account.
3.2 Order Acceptance
Submitting an order constitutes an offer to purchase. We reserve the right to accept, reject, or cancel any order at our sole discretion. Reasons for cancellation may include, but are not limited to, stock unavailability, pricing errors, or suspected fraudulent activity. If an order is canceled after payment is processed, we will issue a full refund.
3.3 Pricing and Payment
All prices are listed in the currency indicated on the Website and are subject to change without notice. Prices do not include taxes, customs duties, or shipping charges unless explicitly stated. Applicable taxes and fees will be displayed at checkout or may be assessed by customs authorities. By completing a purchase, you authorize us to charge the total order amount to your selected payment method.
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4. Shipping, Returns, and Refunds
4.1 Shipping
We ship in accordance with the delivery method selected at checkout. Estimated delivery times are provided for reference only and are not guaranteed. International shipments may be subject to customs clearance procedures, which may cause delays beyond our control.
4.2 Return Policy
Due to the nature of the Products, returns are generally not accepted once the product packaging has been opened, installed, or tested, as this may affect resale eligibility.
4.3 Defective or Damaged Products
If you receive a Product with a manufacturing defect or damage sustained during transit, please contact our customer service team within 7 business days of delivery. Provide clear supporting evidence (such as photos or videos). Following verification, we will arrange a replacement or issue a refund.
4.4 Incorrect Order or Incompatibility
If you placed an incorrect order due to your own error (including compatibility issues), you may request a return within 14 days of delivery, provided the Product remains unused and in its original, unopened packaging. Return shipping costs and any applicable restocking or repackaging fees will be borne by you.
4.5 Refunds
Approved refunds will be processed within 14 business days after the returned Product is received and inspected. Refunds will be credited to the original payment method. Processing times thereafter depend on your financial institution.
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5. Intellectual Property Rights
All content on the Website, including text, graphics, logos, images, software, product designs, and proprietary model names, is the exclusive property of WEHIGH or its licensors and is protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or otherwise use any content for commercial purposes without our prior written consent.
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6. Disclaimer and Limitation of Liability
6.1 Assumption of Risk
The installation and use of motorcycle accessories involve inherent risks. You agree that all Products should be installed and operated in accordance with the provided instructions and, where appropriate, by a qualified professional. WEHIGH shall not be liable for any damage, injury, or loss resulting from improper installation, misuse, unauthorized modification, or failure to adhere to safety warnings.
6.2 "As Is" Disclaimer
The Website and Products are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
6.3 Limitation of Liability
To the maximum extent permitted by applicable law, WEHIGH and its officers, employees, and agents shall not be liable for any indirect, incidental, punitive, or consequential damages, including loss of profits or data, arising from the use or inability to use the Website or Products. Our total aggregate liability shall not exceed the amount you paid for the specific Product giving rise to the claim.
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7. Privacy
Your privacy is important to us. Our collection, use, and protection of personal data are governed by our Privacy Policy, which forms an integral part of these Terms. By using the Website, you consent to the practices described in the Privacy Policy.
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8. Third-Party Links
For your convenience, the Website may contain links to third-party websites. We do not control, endorse, or assume responsibility for the content, privacy policies, or practices of any third-party websites. Accessing such websites is at your own risk.
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9. International Sales and Governing Law
9.1 Export and Import Compliance
You agree to comply with all applicable export and import laws and regulations of your jurisdiction. You may not purchase or export any Product to destinations, individuals, or entities prohibited by applicable trade sanctions.
9.2 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People’s Republic of China, without regard to its conflict of laws principles.
9.3 Dispute Resolution
Any dispute arising out of or relating to these Terms shall first be addressed through good-faith negotiations. If the dispute cannot be resolved amicably, it shall be submitted to the Hong Kong International Arbitration Centre for arbitration in accordance with its then-effective rules. The arbitral award shall be final and binding.
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10. Modifications to Terms
We reserve the right to revise these Terms at any time. Revisions will take effect upon posting the updated Terms on this page, with a revised “Last Updated” date. Your continued use of the Website after any changes constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.
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11. Contact Us
If you have any questions regarding these Terms, please contact us:
Customer Service Email: support@wehighshop.com