PRIVACY POLICY
WEHIGH
Operated by MAESTRO ART CURATORS LIMITED
UNIT 1021, BEVERLEY COMMERCIAL CENTRE,
87-105 CHATHAM ROAD SOUTH, TSIM SHA TSUI,
KOWLOON, HONG KONG
This Privacy Policy (the “Policy”) describes how MAESTRO ART CURATORS LIMITED (the “Company,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards your personal information when you visit or make a purchase from our website, wehighshop.com (the “Site”). We are committed to protecting your privacy and handling your personal information in a transparent and secure manner, in compliance with applicable data protection laws.
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1. PERSONAL INFORMATION WE COLLECT
When you interact with the Site, we collect two categories of information: Device Information and Order Information. We refer to these collectively as “Personal Information.”
1.1 Device Information
When you visit the Site, we automatically collect certain technical information about your device. This includes:
- Your web browser type and version;
- Your IP address;
- Time zone settings;
- Cookies and similar tracking technologies installed on your device;
- Individual web pages or products you view;
- Referring websites or search terms that directed you to the Site;
- Interactions and navigation patterns on the Site.
We collect this information using cookies, log files, web beacons, tags, and other tracking technologies. For further details, please refer to Section 4 (Use of Cookies).
1.2 Order Information
When you place or attempt to place an order through the Site, we collect the following information to process your transaction:
- Full name;
- Billing and shipping addresses;
- Payment details (including credit/debit card numbers, which are processed securely and not stored on our servers beyond the transaction period);
- Email address;
- Phone number.
1.3 Information Collected Offline
We also protect personal information collected through offline channels, such as telephone calls. If we contact you by phone regarding an order or payment inquiry, we only request the information necessary to complete your order or resolve your concern. Any order-related information collected offline is entered into our database using SSL encryption to ensure data security.
1.4 Children’s Privacy
Our Site is intended for a general audience and is not directed toward individuals under the age of 16. We do not knowingly collect personal information from children under 16, nor do we sell products to such individuals. If we become aware that we have inadvertently collected personal data from a child under 16, we will take immediate steps to delete such information.
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2. HOW WE USE YOUR PERSONAL INFORMATION
2.1 Use of Order Information
We use Order Information to:
- Fulfill and manage orders placed through the Site, including processing payment, arranging shipping, and providing invoices and order confirmations;
- Communicate with you regarding your order, account, or customer service inquiries;
- Screen orders for potential fraud or other security risks;
- Provide you with information, promotions, or advertising related to our products and services, in accordance with your communication preferences.
2.2 Use of Device Information
We use Device Information to:
- Detect and prevent fraud, unauthorized access, and other security incidents (particularly through IP address analysis);
- Improve and optimize Site performance, user experience, and content delivery;
- Generate analytics to better understand how customers browse and interact with the Site;
- Evaluate the effectiveness of our marketing, advertising, and promotional campaigns.
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3. SHARING YOUR PERSONAL INFORMATION
We do not sell, rent, or trade your Personal Information to third parties for their marketing purposes. However, we may share your Personal Information with trusted third-party service providers who assist us in operating our business, such as:
- Payment processors and financial institutions;
- Shipping and logistics partners;
- IT and cloud service providers;
- Analytics and advertising platforms.
We require all third-party service providers to maintain the confidentiality and security of your Personal Information and to use it only for the purposes for which it was disclosed.
We may also disclose your Personal Information when required by law, to enforce our Site policies, or to protect our rights, property, or safety, or that of others.
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4. USE OF COOKIES
We use cookies and similar tracking technologies to enhance your browsing experience, analyze Site traffic, and personalize content and advertisements. Cookies are small text files stored on your computer or mobile device that allow us to recognize your browser and remember certain information.
You may set your browser to refuse cookies or to alert you when cookies are being sent. However, please note that some parts of the Site may not function properly if cookies are disabled.
For more detailed information about the cookies we use and your choices regarding them, please contact us using the details in Section 9.
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5. BEHAVIOURAL ADVERTISING
We use your Personal Information to deliver targeted advertisements and marketing communications that we believe may be of interest to you. This may include retargeting campaigns and interest-based ads served through third-party platforms.
To learn more about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
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6. DATA RETENTION
When you place an order through the Site, we retain your Order Information for our records unless and until you request that we delete this information. Retention periods may vary based on legal, accounting, or operational requirements. Device Information may be retained for a shorter period unless otherwise required for security, fraud prevention, or site improvement purposes.
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7. DATA SECURITY
We implement a variety of security measures to maintain the safety of your Personal Information. All sensitive information, including payment details, is transmitted via Secure Socket Layer (SSL) technology and encrypted in our databases. Access to Personal Information is restricted to authorized personnel only, and we regularly review our security practices to protect against unauthorized access, disclosure, or alteration.
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8. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or operational requirements. Any revisions will be posted on this page with an updated “Effective Date.” We encourage you to review this Policy periodically to stay informed about how we are protecting your information.
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9. CONTACT US
If you have any questions, concerns, or complaints regarding this Privacy Policy or our data handling practices, or if you would like to exercise your rights regarding your Personal Information, please contact us at:
MAESTRO ART CURATORS LIMITED
UNIT 1021, BEVERLEY COMMERCIAL CENTRE,
87-105 CHATHAM ROAD SOUTH, TSIM SHA TSUI,
KOWLOON, HONG KONG
WEHIGH
Email: support@wehighshop.com
Website:wehighshop.com
We take privacy matters seriously and will respond to all inquiries and complaints promptly and in accordance with applicable laws.