WEHIGH
Shipping Policy
Company Information
MAESTRO ART CURATORS LIMITED
UNIT 1021, BEVERLEY COMMERCIAL CENTRE
87-105 CHATHAM ROAD SOUTH, TSIM SHA TSUI
KOWLOON, HONG KONG
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Shipping Coverage
We offer complimentary shipping to the countries listed below. No additional taxes or VAT will be applied to your order. Please note that we currently do not ship to destinations outside of this list.
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Processing Time
Orders are processed within 1–2 working days (excluding public holidays and weekends). In certain cases where the shipping address requires additional verification or an order is flagged for security review, processing may take slightly longer to ensure the protection of your payment information.
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Shipping Notification
Once your order has been dispatched, you will receive an initial email confirmation with shipping details. A separate email containing the tracking number will follow within 1–2 working days after the first notification.
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Order Tracking
To easily monitor the status of your order, we recommend creating an account on the WEHIGH website.
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Important Notice
If you reside in an area where delivery security is a concern, please select a shipping method that aligns with your needs. Please be aware that standard mail couriers may not require a signature and may leave packages in locations they deem secure.
WEHIGH is not responsible for orders shipped to incorrectly provided addresses. If an order is unclaimed and returned to us, a restocking fee of 15% of the total charge per item will apply.
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Location
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Shipping Time
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Tax/ VAT
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United States
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4-15 working days
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No Tax/ No VAT
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United Kingdom
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4-15 working days
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No Tax/ No VAT
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India
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4-15 working days
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No Tax/ No VAT
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Canada
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4-15 working days
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No Tax/ No VAT
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France
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4-15 working days
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No Tax/ No VAT
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Thailand
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4-15 working days
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No Tax/ No VAT
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Singapore
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4-15 working days
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No Tax/ No VAT
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Philippines
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4-15 working days
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No Tax/ No VAT
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Malaysia
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4-15 working days
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No Tax/ No VAT
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Indonesia | 15-45working days | No Tax/ No VAT |
| Germany | 4-15 working days | No Tax/ No VAT |